Shipping policy

Shipping Policy

At The Exotic Hair Co., each unit is prepared with care and intention. Every order is individually inspected and packaged to ensure it meets our quality standards before leaving our facility.

Processing Time

Please allow 7–10 business days for order processing. This timeframe allows us to properly prep, inspect, and package each unit to ensure consistency and quality.

Because each unit is handled individually, processing times may vary slightly. We appreciate your patience as we take the time to deliver a product that meets our standards.

Shipping Time

Once your order has been processed, shipping times will vary based on the method selected at checkout. Tracking information will be provided once your order has shipped.

Order Updates

You will receive a confirmation email after placing your order and a separate notification once your order has shipped. Please ensure all shipping details are entered correctly at checkout.

Important Notes

  • Processing time does not include weekends or holidays

  • We are not responsible for delays caused by carriers or incorrect shipping information

  • Address changes cannot be guaranteed once an order has been processed

Final Note

By placing an order with The Exotic Hair Co., you acknowledge and agree to our shipping timeline. Our goal is to provide a seamless and elevated experience, from preparation to delivery.

Thank you for your patience and for choosing The Exotic Hair Co..


WE DO NOT SHIP TO P.O Boxes